![[Resort Property] Aerial View of the amenities including heated pool, basketball court, mini golf, sand volleyball, splash pad, and more!](https://media.vrbo.com/lodging/34000000/33220000/33214500/33214471/372cd4d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
4/10 Poor
James T.
3 April 2024
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Beautiful house, bad pool and hot tub
The house is in a great location. The house itself is very unique and nice. Everything would have been perfect except one reason we picked this home was it has a pool and hot tub. The pool was so dirty (full of leaves and dirt) we didn’t even get in it. The house directions book said the pool is cleaned each Thursday. It wasn’t. I contacted Vrbo and they said they’d take care of it but didn’t. The hot tub is heated off of propane and they had very clear instructions on how to operate it but the heater kept showing an ignition error. It would heat for a minute then shut off for several minutes then relight. So it took almost two hours to get the temperature up. But hey during that two hours it gave me time to use the pool net and clean most the leaves and grass out of the hot tub. I tried to clean stuff out of the pool but there was just so much and then dirt and such in the bottom and it’s a very large pool. My daughters didn’t want to get in it and get debris in their hair and I don’t blame them. There was also a broken window in the master bedroom that Vrbo notified me of right before we arrived and someone came by and put some plywood up over it. If the pool had been maintained or it the issue corrected after I notified Vrbo the rating would go way up. The WiFi in the house was good except in the master bedroom and bath. It just dropped off there. The house is super nice otherwise.
James T.
Stayed 4 nights in Mar 2024