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4/10 Poor
Eileen C.
7 January 2023
Clean but going downhill
It has the right number of bed rooms and it was very clean. We stayed in the unit in2019. The sliding glass door we reported then with the non functioning lock has not been fixed. The refrigerator that we had to have serviced then is now rusting and we had to use our wench strap to keep the freezer closed. The stive has a nonfunctioning burner, but if you turn the knob that is supposed to turn it on it turns on the burner in front of it. The mattresses in two of the queen beds are in need of being replaced. Obviously the owner is not staying here only renting. It is a shame because it has been nice. Vacasa as a rental agency I will try not to use again. I miss Coldwell banker. When you call about an issue you talk to someone on the west coast who files a report. You are not allowed to talk to someone local. It was only when I yelled about the refrigerator did the local manager come out to see what I was talking about. Coldwell had sent handy men out on the day I complained not wait until the manager saw it. When I called on the weekend, I arrived on Saturday, I was told we'll it was a weekend. I paid $8000. For this unit for the week, I never had to wait till the I was there for two days. I hope I find a better management company to go with next year, and an owner who cares.