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4/5 Good
Debbie p.
1 November 2023
Kevin's Heaven
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of this property is wonderful. The house is a few steps away from the beach and The Red Bar. Keep in mind check-in is at 5:00 which is late for us. We did receive notifications from Royal Destinations of the possibility of early check in for a fee. We opted not to pay the fee. We were able to check in around 3:00. Upon our arrival, we were somewhat disappointed with the cleanliness of the house. Something had splattered on the bottom cabinets and was still there, the outside dining table hadn't been cleaned, the walls and base boards definitely need a good cleaning and there were a few hairs in the master bathtub and in a guest bathroom as well. We stayed in the master. The bedroom is in need of a new mattress. It was definitely worn. There was a lump in the middle of the bed which was somewhat of a disappointment. The property has plenty of pillows; however, some were worn others very firm. I understand pillows are difficult. After a couple of nights, we did go out and purchase our own. The layout of the house is great! It was perfect for our family. We like to cookout a time or two while on vacation, the grill was perfect and we had a full tank of gas. The house is not stocked with staple items or spices which was somewhat of an inconvenience. The house did have salt and pepper. The house comes with 2 rental bikes which a bonus; however, the house does not come with beach chairs, beach towels, or a cooler. We were offered a midweek cleaning with a fee. The notifications offering additional services were a bit of an annoyance. The house is an expensive rental property. After check out, we received an offer of 5% off our next stay. We did book the house for next year. We have had issues with the 5%. The offer is very misleading. The 5% is only for the rental,it doesn't include all the fees from Royal Destinations. Overall, we were satisfied with property. I'm hoping the mattress will be replaced before our next stay.