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2/10 Terrible
Bartlett D.
1 February 2023
Just a lot wrong..
First let’s start with check in. They text u the code to get into the unit and give u an address to go there but no code to the front door. Come to find out on the Vacasa listing it says you have to go do a different address first. This is where they gave u the front door code. Like why not just text that as well? So we get the code and pull up to the unit parking. Come to find out someone was parking in one of the spaces. The lady was by her car. So I said nicely excuse me you are in our parking spot. The lady VERY Nastily said I am with Vacasa inspecting your room! Like ok how would I know her vehicle was not marked as an employee of Vacasa. All I said is excuse me your in our spot and she jumped down our throat…. After that issue we un packed the car and unlocked the front door to the lobby. Holly heck what a Horrible smell. The lobby smelled so bad it almost makes you want to puke. No joke it was horrible. That smell NEVER WENT AWAY. It even lingers in the upstairs hallway to the 3 condos… now inside the condo. Master bath broken toilet seat. Kitchen and bunk bed room had ants and the bathroom in the hallway well the toilet float sticks so when u flush you have to take the lid off and manually fill the toilet.. over all this is the worst place we staid at..
