We chose this property for our family getaway with our daughters and grandkids because of the location and the swimming pool. It's fun for everyone to relax around the pool, eat outside, and just hang out together. The house fit our needs with the number of beds and the layout was nice. However, we encountered several problems during our stay. We could not get the jacuzzi to heat properly, one of the toilet's handle kept falling off when you flushed, the dishwasher, the ice maker, and the water on the refrigerator door did not work. I messaged the host about the jacuzzi, but there was no response. Since it wasn't an emergency, I decided to let it go. But our last night at the property, the water level in the pool and jacuzzi started dropping. Their was a huge leak in the pool equipment on the side of the house and water was spraying out, flooding the neighbor's yard. I called the host to let her know, and the call went to voicemail, so I left a message. I called the other host's number, and that call also went straight to voicemail. I then received a text asking how he could help me. I told him there was a water leak at his property, so then he called me. I understand that things break. That's just part of life. But my biggest complaint is the non-responsiveness of the hosts. I had difficulty getting in touch with them regarding check-in information and then again when we were staying at the property. Because of this, I would not stay there again.