2/10 Terrible
Tara H.
12 October 2020
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Will not rent with this property management again or this property!
I don’t even know where to begin but I guess I’ll start with when I opened the door to the condo I was overwhelmed with the smell of mildew/mold... As I looked around I did even find some black mold in the top of the shower! there we’re No Beaches only a few small shower towels to each bathroom. The Sliding door to the patio sticks really badly to the point where I couldn’t even open it myself I had to have my husband open it for me every time. But beside all of this the management company was the worst while we were there, just a few days after we got there, there was a storm warning for a tropical storm that might turn into a hurricane heading straight for us! we were planning on staying for the whole week but with the storm coming our way we were forced to leave just three days until our trip, When I called the management company to let them know the lady on the phone said the last hurricane didn’t even end up coming this way and made me seem like I was dumb or something and then she hung up the phone on me. We had our children with us and felt like we had no other choice but to book our flight out early we did not want to get stuck there in the flooding. I have tried time and time again to get a hold of the management company but because they know that I’m trying to get a hold of them to get a refund for the days that I wasn’t there it’s like there no where to be found. If they think they can just blow me off like this they’re wrong I will do what i have to for justice even if that means taking them to small claims court. The worst part is I have given them plenty of time to respond to me and make things right. I did not want to leave this review Because I prefer to leave positive reviews however I would hate for somebody to have the same experience that I have had. :(
Tara H.
Stayed 7 nights in Sep 2020
