Great resort have stayed many times in the past. This time no notification of checkin or to come at 4 if not notified. Kitchen was clean but coffee table dinning room end tables night tables dusty dirty glass rings and mold, and Sludge under the glass of the coffee table. Couch destroyed broken. So was told to just move it out
Of the way, doors hanging and wouldn’t close, queen door pulled apart, dirty hand prints above the destroyed couch amd on every conceivable surface. Holes all over the walls. Mirror in main BR blocked by TV. Mixed and matched wall hangings. Freezer had to be closed every time you shut the refrigerator door. Blender was a mix of 2-3 blenders, discovered in the middle of cooking called and took 17 hours to get another one. Some how e-mail got entered wrong amd took 3 days to get it corrected after calling HOST,VRBO,Host, VRBO. Might!! consider Portifino again but not sure who is at fault for the nastiness and broken dirty furniture. I believe it’s a mixed ball of fault. Plenty of places to stay that isn’t as crowded dirty or so difficult to get things fixed