2/10 Terrible
John
6 November 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
When we looked at the website it showed a room facing the water with a deck, but that is not what they provided. Unit 2 had no view and no deck, the unit was dirty as coffee grounds and stains in sink, a gecko on the counter and a roach on the wall behind stove, floor under stove filthy, on the side and in back of the washer and dryer had a lot of lint and someones underwear, the lint trap was totally packed with lint, the mattress cover sheet had poop stains on, the bottom of the pans were not clean,when communicated with messages they only replied they were sorry for the inconveince, wanted pictures, and would tell their cleaning team. No one ever showed up or communicatred in person. Beware of what you will actuallky get and they have offered no compensation for all the situations. Personally I would never deal with this group on any of their properties.
John
Stayed 5 nights in Oct 2023