6/10 Okay
Alessandra F.
4 December 2023
Liked: Cleanliness, communication, location, listing accuracy
Review - 3 Stars
Overall, it was fine. The rental was clean, which is always the most important thing; however, we personally would not stay here again.
A few things with the unit - As listed on the unit's description, there were ALOT of stairs. We had my in-laws with us and it was difficult at times for them. Additionally, hauling luggage up and down was not fun. We did have an issue the first night and did not have internet. The TVs are all ROKU tv's so there isn't cable as a backup so we had no ability to watch TV or use laptops. The issue was resolved the next day. The laundry on the bottom level was less than ideal. Another thing we noticed is that the beds weren't comfortable and the sheets were scratchy (a small issue).
As far as the management company goes, the check in process was frustrating. I reached out to the management team prior to our arrival asking for an early check in (3pm rather than 4pm). They said this wouldn't be an issue as long as the unit was ready. Upon arrival to the management office, I was informed the unit was not ready and that I would be texted a code when it was available. We decided to go to the property and hang on the beach until ready. While we were waiting, no one came in or out of the unit which leads me to believe that it WAS clean and they were just making us wait.
The location of the house was great and a nice walk into town!
Alessandra F.
Stayed 5 nights in Nov 2023
