This was the worst experience I've ever had with a VRBO host. Ever. I literally had to find lodging for 6 and 11 p.m. on a Saturday night but have had to fight for my refund...due to your lack of communication and professionalism. I reached out. VRBO reached out on Sunday morning after our finding another place to stay...when we arrived at the property and none of the codes worked, only to find other guests at the property. You knew that my payment had been processed...and you didn't have the courtesy to automatically refund due to the apparent double booking. 4 days of NO communication until I have to file a complaint with an escalated issue... and now I have to wait up to an additional 14 days for my refund...$670.00, during my daughters wedding that I have to figure out to come up with lodging monies x2 in Oregon...and now wait after returning home. Shame on you, your property was beautiful, your service was terrible."