I've been staying in Palmas del Mar for four consecutive vacations.For my grandchildren's graduations and family vacations. We've always had very good experiences.But this time was the first time I booked with Vrbo, and the experience has been fabulous.Everything was clean and tidy, with tons of comfort.Internet, movies, all the appliances, including a washer and dryer, and a very high-quality kitchen.The maintenance of the property inside and out is excellent. One of the air conditioners in one of the rooms wasn't cooling properly. I decided to email Vrbo and let them know, and surprisingly, the technician came and it was fixed the same day immediately. As I said before, I contacted Vrbo in the morning, and it was fixed before noon.Not only is communication excellent, but service is also excellent.I contacted Vrbo for other services I wanted, andas I've said several times, the communication and response are excellent.I love their security and customer service.Thanks VRBO, I'll be back to book with you in a few months.