2/10 Terrible
Sandra H.
5 November 2023
Disliked: Cleanliness, check-in, communication
Not satisfied
It started off badly! We arrived at the property at 4:15 tired from a 5 hour trip. The place had not been cleaned from the last guests. I called the property manager but no one could be reached. I left a message. We drove to the office before 5:00 but it was already vacated. We decided we would go by cleaning products and clean ourselves. We are both 75 years old but we had no choice at this point. Just as I was starting to clean the place I got a call from the property manager telling me how sorry she was for the mishap and she would send the cleaning lady right over and that she would refund me the cleaning fee. The cleaning lady did arrive right away so we left while she cleaned. My cleaning fee was not credited either. It was a nice place. The bed in the master bedroom is very noisy. Every time you move it sqeaks. We would not stay again due to the bad experience.
Sandra H.
Stayed 4 nights in Oct 2023