8/10 Good
Sara J.
14 August 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful house in convenient location, but some shortcomings
This was a beautiful historic house about a mile from the convention center and beach area. The propery manager Ali went above and beyond to address the issues that we had. But, we did have several major issues. The listing says there is parking for four cars, which is not accurate because the owner understandably has his own cars. But, the listing should be revised. We were able to park two cars in the driveway, but the third had to be parked on the street. Street parking was hard to come by and there was street sweeping, so we had to move the third car multiple times during the week. Second, there were no sheets for the futon when we arrived. Ali ordered new sheets immediately for arrival the next day, but it was a bit of a scramble to figure things out for the first night. Third, it was an unusually hot week in Long Beach and the portable a/c units were not working adequately. The first night was unbearable. Ali went out the next day and got a new a/c unit. So, the property manager was amazingly responsive to the issues that occured, but I am docking a star because each of these issues could have been avoided. Had we known only two parking spots were available, we could have tried carpooling further down to two cars.
Sara J.
Stayed 5 nights in Aug 2024