The property was nice, deck could use some updating but nice. Inside was perfect for our family. BUT we had NO air conditioning the first two nights there and we reported it and we were told numerous times someone was on there way. They never showed up. We stayed there with it 84 degrees inside, with my mother who has asthma. I finally complained enough that they offered to move us to another cabin, we were told it was in Gatlinburg too but turns out it wasn’t. It was 30 minutes away on the other side of Pigeon Forge. We were very disappointed to be so far away from everything. And then we had several issue at that cabin that we weren’t going to complain about because we were just happy to have air and it was a nice cabin BUT then when we got ready for bed we realized that the sheets were dirty, and I don’t mean a little I mean some of the nastiest sheets we had ever seen. And I have the pictures and videos to prove it. And I have also sent them to the company. Called them and it’s still took someone over 18 hours to bring clean towels. This has been my first terrible experience with VRBO. And it will be my last, I won’t be using them again.