Tanner by AvantStay | Hot Tub, Fireplace, BBQ Grill | Modern Cascades Escape

We're so glad to hear you enjoyed the home — thank you for sharing! It sounds like the grill and hot tub got plenty of use, and we're happy the location worked well for you too. Thanks for mentioning the lighting near the hot tub; we've passed that along to our team to take a look at. We hope to host you again in the future!

So glad you had such a pleasant stay — and that the spacious layout worked well for you! It's great to hear the team was quick to respond to your questions, local restaurant recommendations included. With Bend/Sunriver being a twice-a-year tradition for you, we'd be delighted to have you back again. Welcome anytime!

Thank you for taking the time to share your feedback and for the kind recommendation! We're glad to hear that overall you had a great stay and that our communication met your expectations. We sincerely appreciate you flagging the issue with the oven — that feedback has been passed along to our team so we can ensure everything is in top shape for future guests. We'd love to welcome you back on your next visit!

Thank you for flagging this, and we're sorry your stay included these issues. Safety concerns like the one you raised are something we take seriously, and the details have been shared with our team for immediate follow-up. We also apologize that the housekeeping in one of the bedrooms fell short of the standard we hold ourselves to. We appreciate you taking the time to let us know, and we hope for the chance to host you again and do better.

We appreciate you sharing this feedback, and we are sorry these items affected the comfort and convenience of your stay. Since your visit, the grill, oven, and bikes have been repaired and are in working order, and your note on upstairs comfort during the summer has been shared with the team responsible for the home for review. Should you consider staying with us again, we would welcome the opportunity to provide a better experience. We appreciate you bringing these concerns to our attention.

We're glad the home itself was clean and ready for you; thank you for noting that. We're sorry the amenities didn't hold up their end of the stay. The hot tub has since been fully repaired, the bicycles in question have been removed and are being replaced with new ones, and the grill and bathroom door are scheduled for attention as well. We've also refined how we notify guests ahead of arrival when an amenity needs unexpected service, so that news reaches you from us before you reach the home. We appreciate you bringing these concerns to our attention, and should you consider staying with us again, we'd welcome the chance to have everything ready.

Thanks for the fantastic review, Tyler! We're glad you enjoyed the location and had a great experience. Hope to have you stay with us again soon!

Thank you for taking the time to leave us a wonderful review, Matt! We would be thrilled to host you again soon!

Thank you for the positive review - we would love to host you again!

Thank you, Caroline! We're glad you enjoyed the house and the spacious master. We hope to host you again soon!

Thank you, Meredith! We're so glad you enjoyed your family weekend and that the house had everything you needed. We appreciate your feedback about the bikes and will look into it. Hope to host you again soon! 😊🚲🏡

Thank you for your detailed review, and it’s great to hear the location, comfortable beds, and hot tub stood out. We’re truly sorry the heating system failed at the start of your stay and could not be repaired before you left. Our team was on site the next morning with space heaters, but we understand that managing the home’s temperature during a cold week should not have fallen on you. The heating system has since been repaired, a partial refund was provided in recognition of the impact on your stay, and your feedback on the home’s condition has been shared with the team responsible for the home. Thank you for taking the time to share your experience, and should your plans bring you back to the area, we would welcome the chance to provide a much better stay.

Thank you, Ann Marie! We’re glad to hear you had a nice time and that the house served your needs perfectly. It’s great that you enjoyed the bikes, especially the tandem, and we appreciate your feedback about their condition. Thank you for the tip about the child gate for the deck area as well! We’re happy to know you found the beds comfortable and would consider renting again. We hope to welcome you back soon!

Thank you, Mark, for the wonderful feedback! We're glad you found the home clean, quiet, and comfortable. We appreciate your note about the bikes, and we’ll be sure to check on them. We’d love to have you stay with us again in the future!

Thanks, Marla! We're so glad to hear the home was a good fit for your family and that you enjoyed the quiet location and bike-friendly area. We appreciate you noting the entryway stairs and the initial issues—we’re glad our team was able to assist quickly. Sounds like you made the most of your time in Sun River!

Thank you for taking the time to leave a rating. We're glad you chose to stay with us, and we hope to welcome you back in the future.

Thank you for taking the time to leave a review! We're glad you chose to stay with us and hope you had a great experience. We'd love to welcome you back anytime!