2/10 Terrible
Brittany H.
14 March 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Roaches
The property is aesthetically pleasing to the eye but after a few nights you start to understand the bad reviews. We saw multiple roaches while staying here, you can feel the springs through the mattresses, there were little to no towels, the pool and hot tub are an extra $100 per day to heat, the fridge was leaking from the top on the inside, the water in the kitchen stopped working half way through our stay and the host did nothing (health code violation). We were washing dishes in the bath tubs (some vacation). The Dining room table chairs are ready to give out at any minute. The pool table in the garage is completely side ways and you can't even use it. Safe to say we were fooled by pretty pictures. We left the property at 8am and then the host left me a message saying the housekeepers said we had a late checkout and they couldn't clean because we hadn't checked out yet. Checkout is at 10am we left at 8am and were already at the airport by 10am. I've been staying at Terra Verde since I was a kid and this property was a disappointment.
Brittany H.
Stayed 7 nights in Mar 2024