Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Parties and events are allowed on site
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
About the area
Tulum
Located in Tulum, this holiday home is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Is HT: Elegant Villa with Private Infinity Pool for 14 Guests pet-friendly?
No, pets are not allowed at this property.
How much is parking at HT: Elegant Villa with Private Infinity Pool for 14 Guests?
On-site parking is available at the property.
What time is check-in at HT: Elegant Villa with Private Infinity Pool for 14 Guests?
Check-in begins at 4:00 PM.
What time is check-out at HT: Elegant Villa with Private Infinity Pool for 14 Guests?
Checkout is at 11:00 AM.
Where is HT: Elegant Villa with Private Infinity Pool for 14 Guests located?
Nestled on the beach, this Tulum holiday home is within 1 mi (2 km) of Soliman Bay and Cenote Manatí. Tulum National Park and Jaguar Park are also within 2 miles (3 km).
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
This property was amazing! My friends and I went for 5 days for a birthday trip and it was a success from start to finish. The communication with the host was great the entire time. Rosa and the staff were so amazing, we loved them so much! They cooked every day for us and the food was great and they were beyond accommodating! Highly recommend this property!
Mario, and the entire Hacienda Tankah staff were incredible. Shout out to Victor, his family, Augustine the chef etc. Communication was easy and prompt. House was clean, beautiful and just as described. They helped arrange transportation, chef, grocery runs etc. Looking forward to staying again.
Mike B.
Stayed 4 nights in May 2023
Response from VrboOwner on 28 December 2023
Thank you for your review. We're glad to know you enjoyed your stay, we hope to see you again!
Verified
6/10 Okay
Alejandra J.
21 November 2024
Liked: Check-in, communication
Disliked: Location
Nice house but the location is remote and extremely difficult to get to it
The house is beautiful. The housekeepers who live at the property were very helpful. The same with the property manager. The big issue is the location of the house as it is very remote and it is almost impossible to get there with a regular car. We went there with our two sedans and one got a flat tire from the dirt roads where there is also a lot of construction. The house is just beau and I wish we a
Hacienda Tankah is absolutely beautiful. Our extended family of 10 loved the space, all the rooms were very comfortable, however, some of the small incidentals that should be looked after in an otherwise five star facility were not. when I mentioned that to management, they said they would look into correcting those situations and did immediately correct some.Also, the access road for approximately 2 km to the Hacienda is in horrible condition. You cannot go more than 10 km/h and sometimes much less to avoid the huge craters in the road.
A group of 12 friends gathered to celebrate birthdays and anniversaries. He house was breathtaking and located in a gated community on the beach. Every room was comfortable with its own on suite bath and air conditioning. The housekeeper and groundsman were a married couple who lived in a cabana on-site. They took care of all our needs including getting back up and lighting one night when the electricity went out. Mario, the property manager took care of all our pre arrival requests and greeted us onsite. He set up daily chefs who were incredible and a massage service who came to the house twice for massages and facials. The house is close enough to all the excursion areas we did but will have to arrange transportation. There are cans in the neighborhood but they were overpriced. Overall a great stay. Some of the people in out property are already considering booking for extended family
Bonnie W.
Stayed 7 nights in Mar 2023
Response from VrboOwner on 17 September 2023
Thank you for your honest and wonderful review. We were happy to host you and are looking forward to your return visit.
We all enjoyed our stay at this beautiful villa. The house is as gorgeous as the pictures. Tino (caretaker and chef) definitely makes this place a 5 star stay. I highly recommend hiring him to cook for you. His wife did an excellent refresher of our rooms everyday. They both made us feel at home and we hardly noticed them there. The place does look as good as it does in the pictures. We only had a few maintenance issues that I did point out to the property owner. The biggest issue was the smell of the kitchen cupboards. The salty, humid air makes it hard to control damp wood and the cabinets smell of mold.
The location was great. We could swim right off our own beach or if you wanted calmer water it wasn’t a far walk around the corner for snorkeling. There are a couple good restaurants in walking distance. You can even walk to a local cenote and learn to dive or just snorkel. Overall a great place and worth the money once they fix the few maintenance problems.
Brandi W.
Stayed 7 nights in Dec 2023
Verified
8/10 Good
Steven P.
23 July 2024
Liked: Cleanliness, check-in, location
Disliked: Listing accuracy
Just needs care
We had a great time at Hacienda Tankha, however the listing is not always accurate. The Villa is beautiful and sits on a beautiful section of beach. Sitting on the pool deck looking out over the ocean is amazing. Midway through our stay the list of items that did not work was becoming very frustrating. I contacted the manager and many of those items started being addressed. The greater question is why not just maintain the property instead of trying to fix things in a panic. The beach was very trashy, none of the other properties up and down had this issue, mostly cleaned. Pool pump/filter stopped running, fixed. Dishwasher does not work, washer and dryer are outside at the housekeeping staff quarters. Ceiling fans did not have a remote, staff was able to turn them on after multiple requests. One burner on stovetop is inop, No A/C in common areas, it's a very big home, i'm not sure the common area's can be conditioned. No ice maker but I don't recall that in the listing.
We realize this is a salt water environment so I expect those types of issues. The general maintenance problems are not a salt water issue. I gave the location 4 stars because it can be. The 1.5 mile road from the highway was in terrible condition, it is a 15 min. drive but hopefully that will be rectified, we assumed it was in poor condition from the storm 10 days earlier. Our Chef was fantastic so that kept our travels on the road to one or two per day.
Steven P.
Stayed 7 nights in Jul 2024
Verified
8/10 Good
Alison L.
20 March 2025
Alison L.
Stayed 3 nights in Feb 2025
About the host
Hosted by MAGDALENA CUPRYS
At Hacienda Tankah, we specialize in providing exceptional luxury vacations that cater to your every need. Our team is dedicated to offering personalized services, from arranging private chefs to organizing unique excursions, ensuring that your stay is nothing short of extraordinary. Whether you're here for relaxation, celebration, or adventure, we are committed to making your time at the villa an unforgettable experience.
Why they chose this property
Hacienda Tankah is one of the most exclusive properties in Tulum for many reasons:
+ Private Beachfront: Enjoy the luxury of having your own private beach, perfect for relaxing or enjoying water activities. + Infinity Pool: The stunning infinity pool overlooks the Caribbean Sea, providing an unmatched experience. + Luxurious Interiors: With five spacious bedrooms, a gourmet kitchen, and expansive living areas, this villa combines elegance with comfort. + Complete Privacy: Secluded yet accessible, Hacienda Tankah is ideal for those looking to get away from it all while still enjoying the best of Tulum. + Tailored Services: A dedicated staff is on hand to cater to your every need, including arranging excursions and providing luxury services.
What makes this property unique
- Private Beach Access: Exclusive access to one of the most beautiful private beaches in Tulum. - Infinity Pool: A stunning infinity pool with panoramic views of the Caribbean Sea. - Gourmet Kitchen: A fully equipped kitchen perfect for preparing delicious meals, with a dining area to match the views. - Personalized Service: The villa comes with dedicated staff, including a concierge, housekeeper, and chef upon request.
Languages:
English, German, Spanish, Polish
Premier Host
They consistently provide great experiences for their guests