8/10 Good
Kathleen B.
23 April 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
marathon
There was never any contact with the property manager. We sent luggage ahead that we were told would be placed in the property, it wasnt. We received sarcastic voicemail telling us to get the luggage before 4 pm on Friday or we would not be able to get it until Monday. We thought the manager would at least check in with us over the month we were there, but she didnt. We didnt want to call her over everything we found as some were discovered only with use. There was only one king size sheet set for the master bed and that was dirty and stained when we arrived so we had to wash them. Three of the the blue wicker chairs in the yard were broken, two definitely unusable. The iron was found to have rusted water in it and there fore unusable. rusted water came out of the master shower and then cleared. I dont think that this place was checked thru by the manager before we got there. the palm tree near the house in the back needs pruning it constantly banged against the house. We would def come back to Marathon but not with this property or the managment team.
Kathleen B.
Stayed 27 nights in Mar 2024