2/10 Terrible
Chance S.
12 June 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
House was unsanitary to stay and No Refund!
The property was filty. No cleaning had been done, there was literally clothes and bugs everywhere. Just pulling back the bed sheets, 2 things. 1 there was hair and junk all over the foam block, and 2 thats all there was to the bed. A foam block with sheets over it. Ashes everywhere, bugs everywhere, crumbs everywhere. We walked in and left. The neighborhood was already very sketchy, the house didn't have the numbers up, so we had to have the host come down and show us which building it was. It didn't help the address in the app isn't working so we had to drive around a sketch neighborhood looking very sketch. Worst part, we walked in and walked out. Our bad for forgetting to take pictures, but we instantly messaged the host about how we would not be staying and that we would like a refund. Called VRBO to challenge it. Nothing. The VRBO support even said that after calling the host we'd get an email telling us what was gonna happen. Nope, just an email closing the support ticket made. 100% Do not use VRBO, and if you do make sure to watch your own back. Pictures, insurance, and anything else you can. Becasue VRBO will do nothing to help you if you get scammed.
Chance S.
Stayed 2 nights in Jun 2023
