6/10 Okay
Sandra S.
25 November 2023
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Split level home with steep stairs
Communication with the owners is excellent, response time is fast, check in is easy. Very peaceful location. We were given instructions for the hot tub but did not use it. Bedrooms are split making this a great location for multiple couples.
If you have any problems with stairs, this is not the place for you. Kitchen is on the main floor; dining table and family room is down a steep flight of stairs.
Listing has some inaccuracies-check out time is listed as 11 AM, but after booking, we were informed that we needed to leave by 10 AM. We confirmed that our 75 lb dog would be welcome and confirmed the pet fee, but after booking were told by phone the dog should not be allowed in the sleeping areas for housekeeping purposes. Listing says there is a printer-there was not one during our stay.
Cleanliness leaves much to be desired. We found hair in the kitchen sink, food splatters on the cabinets, grass and dirt in the laundry room sink, bottle caps behind the downstairs bed. I gagged when I lifted the sofa cushion to reposition it-it was truly disgusting.
Part of the reason we chose this location was for the lake view, which was largely blocked by large towable tube. My husband spent 2 hours cleaning and organizing the patio so that we could enjoy it.
The house is lovely and comfortably furnished, but the owners need to arrange for a deep cleaning and review the accuracy of the listing. For the amount we paid in cleaning and pet fee, we certainly deserved better.
Sandra S.
Stayed 4 nights in Oct 2023
