6/10 Okay
Renate W.
24 June 2023
Liked: Check-in, communication, location, listing accuracy
Disappointed
The positives about this property are its location, with many good restaurants, bakeries and other stores within walking distance, and how quiet the neighborhood is. Also, the owner responded promptly to our questions. The apartment is well stocked and was clean at first sight, but we were shocked to find stains on the bed sheets, which made us take time out of our vacation to wash them all. We also smelled dog in the apartment, which got worse when we sat down on the sofa - and got dog hairs all over our clothes. (If you are a pet owner this may not be a big deal to you, but as the sofa was the only comfortable place to sit down in the apartment, we didn't consider this a minor inconvenience. The apartment does say it accepts pets, so we should have known better, and will book a non-pet property the next time). Finally, the wifi was terribly slow, except for the evening before our departure, when it stopped working altogether and did not return until an hour before our departure. Since we didn't have a calling plan that works in Canada, we were not able to contact the owner about this issue. The owner appeared concerned about the cleanliness issue but his cleaning staff apparently does not have their own access to the apartment, meaning we'd have to leave the key behind, which we had not known on the day it would have mattered. Given these issues, we were disappointed with this property.
Renate W.
Stayed 4 nights in Jun 2023
