The property itself was lovely, and communicating with the owner was relatively easy; however, we just realized that we were overcharged for our stay. The listing permits 4 guests without an extra fee; we booked for 3 guests, and we asked to add a fourth. The owner originally quoted us a price for the additional guest, but we pointed out that the terms of her property permit four guests without an additional fee, and we thought we would not be charged. When I returned to review our VRBO bill, I realized that we were indeed charged an "extra guest fee" for having 4 individuals in a 3-bedroom residence.
Additionally, the property requires a deposit, and the listing provides that you will not have your deposit returned -- even in the absence of damage to the property -- unless you complete a litany of housekeeping tasks, including doing laundry and remaking beds from which the sheets have been stripped (which defies logic).
Again, the property was fine; my hesitation in recommending this property is related to the management.