2/10 Terrible
Ivy R.
17 April 2024
Liked: Cleanliness, communication, location
Heavy construction noise
The property itself was as described. Unfortunately, during our two day stay there was constant drilling and banging coming from construction in the unit directly above us. We were laying over in LA for two days to rest up before a long travel schedule. Because of the construction, we were forced to leave the unit during the day. The manager was responsive and offered to move us to a different location, but this wasn’t something we could facilitate. He suggested I send my complaint directly to the owner through the VRBO reservation. I did so and offered to send audio of the construction noise. They responded and apologized for the inconvenience but I never heard from them again. It was beyond an inconvenience. It was not possible to stay in the unit during the day with the noise and fumes. The unit should not have been rented. Even if they didn’t know ahead of time about the construction, this is not my concern. We requested a refund but never received a response. I would not rent this property again.
Ivy R.
Stayed 2 nights in Apr 2024