2/10 Terrible
Scott S.
19 April 2024
Liked: Check-in, location
Disliked: Communication, listing accuracy
VRBO Beware
Listing does not share that construction activity is ongoing until after rental is paid. Website link is broken for accessing construction activity. Construction active on our front deck with crane activity throughout day. Painting in parking areas required vehicle to be moved. Noise by roof installation with heavy equipment operating until 7 pm Monday evening. Garbage disposal would not operate, and toilet wouldn't flush properly. Hot tub jets wouldn't operate. Maintenance contacted but did not address requests. Manager claimed she had poor communication regarding ongoing contractor operations. Manager states she was unaware of website promise to reimburse or offer to move visitors to another property. Seems like these issues would fall under her primary responsibilities as the key representative for the homeowners. Deceptive advertising and poor response and excuses by property manager. She only offered us a 10% refund. The property had very few guests, so I suspect that others have caught on to their deceptive business practices.
Scott S.
Stayed 2 nights in Apr 2024