São Miguel island vacation house 'Vivenda (A) 0423

Dear Lucy !!! Dear friends!!! Our guests are all special to me and Mary and we consider all our guests 'Friends for life'. Thank you for choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you again. Thanks for the nice compliments. Our gardens are also regularly improved, our aim is to provide you with a comfortable environment and create good, unforgettable memories of your holidays in S. Miguel-Açores. We hope to see you again soon. Thanks again. Armando @ Mary

Dear John M.!!! Our guests are all special for me and Mary, and we consider all of Our guests " Friends for Life." Thank you choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you see you again. Thank you for the nice compliments. Our gardens also are improving regularly, our goal is to provide a comfortable setting for you and to create good unforgettable memories of your vacation in S. Miguel-Açores. We hope to see you again soon. Thank you Again Armando @ Mary

Dear Scott and Debbie!!!Dear friends!!! Our guests are all special to me and Mary and we consider all our guests 'Friends for life'. Thank you for choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you again. Thanks for the nice compliments. Our gardens are also regularly improved, our aim is to provide you with a comfortable environment and create good, unforgettable memories of your holidays in S. Miguel-Açores. We hope to see you again soon. Thanks again. Armando & Mary

Dear Normand and Family!!!Dear friends!!! Our guests are all special to me and Mary and we consider all our guests 'Friends for life'. Thank you for choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you again. Thanks for the nice compliments. Our gardens are also regularly improved, our aim is to provide you with a comfortable environment and create good, unforgettable memories of your holidays in S. Miguel-Açores. We hope to see you again soon. Thanks again Armando @ Mary

Dear Rebecca and Family!!!Dear friends!!! Our guests are all special to me and Mary and we consider all our guests 'Friends for life'. Thank you for choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you again. Thanks for the nice compliments. Our gardens are also regularly improved, our aim is to provide you with a comfortable environment and create good, unforgettable memories of your holidays in S. Miguel-Açores. We hope to see you again soon. Thanks again Armando @ Mary

Dear Friends!!! Our guests are all special for me and Mary and we consider all of Our guests " Friends for Life." Thank you choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you see you again. Thank you for the nice compliments. Our gardens also are improving regularly, our goal is to provide a comfortable setting for you and to create good unforgettable memories of your vacation in S. Miguel-Açores. We hope to see you again soon. Thank you Again Armando @ Mary

Dear Lisa and Frankie!!! Our guests are all special for me and Mary and we consider all of Our guests " Friends for Life." Thank you choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you see you again. Thank you for the nice compliments. Our gardens also are improving regularly, our goal is to provide a comfortable setting for you and to create good unforgettable memories of your vacation in S. Miguel-Açores. We hope to see you again soon. Thank you Again Armando @ Mary

Dear David Miller Our guests are all special for me and Mary and we consider all of guests " Friends for Life." Thank you for choosing our "little paradise" and hope to see you again. Thank you for the nice compliments. Our gardens also are improving regularly, our goal is to provide a comfortable setting for you and to create wonderful memories of your vacation in S.Miguel-Açores-Portugal. Thank you Theresa for your lovely comments ( From :Theresa Brow David's daughter) Message from Theresa Brown This isn't so much a question as a comment. I don't know how, or if it is possible for me to leave a revue! I stayed in your beautiful villa with my father, David Miller, in January. I want to reiterate what he said about the beauty of your place. We all loved it and would return in an instant. Your gardens are amazing and the house is gorgeous. Thank you again. Best Regards THANK YOU. Armando & Mary

Dear Shari and Aurora, Thank you for your valuable feedback regarding your stay at our property. We appreciate your comments and are committed to making improvements based on your suggestions. We'd like to clarify that our property is thoroughly professional cleaned before each guest's arrival to ensure a comfortable and hygienic environment. We are disappointed to hear that you found the kitchen needed a more thorough cleaning during your stay. Additionally, we understand your concerns about the furniture and the gloomy interior. We would like to point out that the furniture's color and style are as depicted on our website. We take great care to provide accurate representations of our property through photographs and descriptions to set clear expectations for our guests. Also, we would like to clarify that we always strive to fulfill our guests requests to ensure their stay is as comfortable as possible. We are committed to being responsive to our guests needs and will work to improve our communication and service in this regard. Regarding the pillows, we were not aware of the issue during your stay. If you had informed us about the issue with the pillows, we would have been more than willing to provide you with extra pillows to ensure your comfort. Your feedback is invaluable in helping us understand where we can make improvements. We hope to have the opportunity to host you again in the future and provide an even more enjoyable experience. Thank you for choosing our property. Sincerely, Armando & Mary

Thank You for your wonderful review, it was nice to have you and your lovely wife stay at our Chateau Country House. We are pleased that you both enjoyed your stay and you are always welcome back. Kind Regards, Armando & Mary Loureiro

Dear Shauni S.!!! Our guests are all special for me and Mary, and we consider all of Our guests " Friends for Life." Thank you choosing our "little paradise" and for your lovely comments about our property and house, we hope to see you see you again. Thank you for the nice compliments. Our gardens also are improving regularly, our goal is to provide a comfortable setting for you and to create good unforgettable memories of your vacation in S. Miguel-Açores. We hope to see you again soon. Thank you Again Armando @ Mary

kate elison, your comments are a big surprise for us.This is a COMPLETELY DIVERGENT COMMENTARY from all what we have had so far. We are always on the top of the situations with ALL OUR GUESTS, and in contact with them in our rental house to PROVIDE THE BEST FOR THEIR VACATION, Especially this year, as you mentioned, yes it is a unusually hot and humid summer, you mentioned to me, that you had " A BAD TIME' in Portugal the main land before you traveled to our Island S. Miguel, remember? " that it was always raining there and humid... BUT, in our house WE DO HAVE, 'IF IT IS NECESSARY" DEHUMIDIFIERS, and works very well... and you could used them. About the cockroaches, when is a hot and humid in the summer time, those insects appears more and..if we leave the doors open, surely you are inviting them in, BUT we do have nets in all the doors and windows for the fresh air to circulate inside and around the all rooms, you are the first couple that mentioned something like that, look at the review of the couple a few weeks before you, and they were at the same house that you were" for their honey moon. About the beds, it was just one couple, two years ago, the husband was almost 7 feet high and he said the bed was a bit smaller for him, but they give us a 5 stars review, not a two stars review as you did. Maybe, "you were a bit unlucky about this vacation, "first in the main land in Lisbon", and then in Azores. Anyway...thanks for the review, it makes us more attentive and to improve more on our property in "certain ways". We did call you, at your arrival to wish you our WELCOME to our property, as we usually do it to all our guests and,.we keep in touch with them), giving them our phone numbers (available 24 hours a day), and the house keepers phone numbers. In your "case", you mention great things about the house, the great views of the house for the two cities of Ponta Delgada / Lagoa, the Ocean and mountains views etc etc, you also mentioned good things when we spoke about our keepers, the house was super clean and fresh, and now, this... I did call you almost everyday to find out if everything was good, you were late 2 hours at your arrival, BUT they didn't say anything, they were still waiting for you with smiles on their faces We don't deserved this..."some people" when they want to say something... NO MATTER WHAT... they will always say it, BY THE WAY we do have 12 acres of land and we don't have dogs or cows in our property...thank you

Thank you for your feedback! We’re glad you enjoyed the beautiful view. We’re sorry to hear that the humidity affected your stay and that the lack of a dryer caused inconvenience. We’ll certainly take your comment into consideration to improve guest comfort in the future.