6/10 Okay
Kim H.
8 March 2024
Liked: Cleanliness, check-in, communication
Long Stay
We stayed in the Mono Vista 2 bedroom villa for 6 weeks which was too long in one place especially with some of it's issues. The description wasn't clear that it was down stairs ...a bit of an problem related to knee issues. The cushions on all the furniture were stained and had minimal stuffing so sitting was generally uncomfortable and we ended up having to double up the cushions. One huge issue was that the bedrooms were right under the patio around the pool and because the chairs were either heavy wood or metal with rusted legs the noise was overwhelming and went on all day. It was a very unpleasant way to wake up to! The hiking here is minimal unless you're happy with the same road every day. The pool is lovely but smaller than it appears so if someone comes in with children it is not useful to all visitors. Some parents were very conscious of this and made sure the kids were less rambunctious when others were swimming but some didn't resulting in other guests abandoning any thoughts of swimming. The staff, Guiselle, Jenny and Leo, were wonderful and worked hard to maintain the grounds and the building but these all need a little TLC. Heidy, the on site manager was helpful with planning excursions but with everyone contacting her it's a good idea to confirm what you are trying to schedule to avoid mix ups. Regardless of the above, we saw lots of wildlife around the property but would probably not return here.
Kim H.
Stayed 42 nights in Jan 2024
