6/10 Okay
Erin F.
9 July 2024
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
As advertised but cleanliness issues.
I have been a superhost myself for over 5 years on another platform & have used vacation rental platforms for longer than that & this is the first time there have been enough issues for me to write a somewhat negative review. This info was provided to the host prior to this review & she was unwilling to provide any type of compensation & also taking her housekeepers word over ours although we are the ones who were there staying & have several pictures of cleanliness issues. We spent very little time at the home, mainly to sleep and bath, and those areas were the biggest issues. Bedding in one room appeared dirty (dingy/stained) but fortunately smelled fine. The 2nd bedroom was a different situation as the bedding not only appeared dirty but smelled dirty and our friends staying in that room had to put towels down to sleep on. The towels were also stained and in the bathroom shower there was a used washcloth, loofah and razor. The host relies on guests to wash dishes and we found several of the dishes dirty with food stuck to them on both plates and forks. There were some other issues but I’m not going to go into further detail but feel these are necessary to share for future guests. Ratings are a way of building a vacation rental business and I believe the host is new to this and providing a 3 star review because the property was as listed, just not clean. I’m not here to hurt a growing business but do feel it’s necessary for future guests know of potential issues.
Erin F.
Stayed 2 nights in Jul 2024
