Booking was easy, the management host kept in touch and provided all the details needed. The condo itself was very nice, clean, and conveniently located. One thing to note is that the master bedroom is significantly larger than the guest bedroom. If you're splitting the cost of the stay with another couple, this may be something to consider, as the rooms are not comparable. The master bedroom door leading to the balcony appeared to be sealed shut, preventing direct balcony access from the room. I would also recommend bringing your own toilet paper, the supplies provided were extremely thin - terrible quality. During our stay, we were using insulated Yeti cups by the pool (lying in chaise lounge), we were informed by management no drinks or food were allowed in/near pool area. This policy felt overly restrictive and detracted from our ability to enjoy a relax day by the pool. Very Disappointing! Another frustrating experience occurred when one of our guest was reprimanded for not wearing the wristband before he even checked into the room. Since the band was inside the unit and inaccessible until check in, the interaction felt harsh and unnecessary. Also the elevators were extremely slow. Despite the management issues, the condo itself was nice, comfortable and well located. The condo 4 out of 5 stars - The "management team on site" 2 out of 5.