My wife and I stayed here, along with 2 of our adult children, visiting our adult daughter who lives in Boston (who, like most young adults in Boston, lives in an apartment with no room for visiting family!). The good:- Apartment was clean, reasonably sized and with very comfortable beds!- Location was good, with pretty good access to the T, and reasonable Uber rates.- Very safe feeling neighborhood, and reasonably quiet.- In unit clothes washer and dryer.- Very friendly, and super responsive host (see below). The not so good:- Upon arrival, we could not gain access to the apartment. The key code was not working. There was no phone contact info, so we used the VRBO messaging system, to contact the owner, and explain the problem. No reply after 30 minutes, so we called VRBO customer support. To make a long story short, VRBO could not get ahold of the ‘owner’ which was actually not the owner, but rather the property management firm the owner was using. Eventually the property management company texted us, and repeatedly kept asking us to ‘try again’ (it was obvious to us that the keypad or batteries were dead). After about 90 minutes of this, the property management firm contacted the actual owner (Ash). Ash immediately came over, was very apologetic, and confirmed the keypad was indeed dead. He gained us access to the apartment, we figured out a temp plan, and the keypad was replaced shortly. The way Ash handled this was first rate. RECOMMEND!