8/10 Good
Robin D.
14 April 2024
Liked: Cleanliness, communication, location, listing accuracy
Fabulous Time!
This was our 2nd stay at The Sanctuary with our 19 friends and teens. (previous visit was in 2019). Overall, the stay was great and I would totally recommend this house for the space and location, but there were a few minor hiccups this stay. When we arrived we didn't have any sheets on the beds or any bath towels - I called and we had them within a few hours. We had also paid extra for just the hot tub to be heated and it took the first 2 days of the 5 total that we were there to get that figured out. A few things in the house need a little attention like a leaky/finicky kitchen faucet, showers that don't drain well and a broken 2nd floor dryer door that makes it unusable. (1st world problems... there is a working dryer on the 1st floor so it was fine) The kitchen needs a good deep clean and a little stock check. (only 2 small sheet pans in the whole kitchen for 2 ovens and a house this big?) There are two Viking ovens but the range unit has a broken door so you have to hold it shut to cook efficiently. Overall, the amount of space this house provides can't be beat and we all love having attached baths to each bedroom. The theater is amazing, the kitchen and dining areas are enormous, and the pool area is often out of the wind so it's enjoyable even on a cooler day. No rentals are perfect, but the hosts could easily fix the minor issues and this house would be close to perfection!
Robin D.
Stayed 5 nights in Mar 2024