8/10 Good
Chris B.
14 August 2023
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Wonderful place. Perfect for a large group.
Wonderful experience. Fabulous spacious rooms Unbelievable pool area - just amazing. Lucia was very responsive, friendly and helpful.
It would have been helpful to have a guide on the house - e.g. how the sockets and switches worked ( light switches turned plug sockets on and off and was quite confusing). There were no instructions on waste collection and recycling and only a tiny bin provided which for 10 people was not suitable.
A few improvements needed in the kitchen - there were no sharp knives, no wooden board for cutting bread and the other plastic chopping boards were very old and warped. The socket where the microwave was plugged in was hanging off the wall exposing the wires.
I small suggestion for other new guests - please provide new dishwashing sponges, cloths and at least one or 2 dishwasher tablets. An extra drying airer for clothes is needed. One airer for 10 people is not sufficient. We had to hang towels on railings.
Overall this is a fantastic place - we all loved it. There is a bus stop right outside to take you 15 mins to Lucca which is a fantastic walled city. The scenery all around is breathtaking. Our host was so lovely - she was very kind and got someone to fix the ice machine straight away. She also let us check out a bit later was was super helpful.
Chris B.
Stayed 7 nights in Aug 2023