6/10 Okay
Shenna O.
28 May 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Hmmm
This was a birthday trip for my sister. The location was top tier, everything was within walking distance or a short drive.
It was beautifully decorated as seen on the pictures. Overlooking the beach. The only problem we had was the lack of linen. We contaced the owner throughout the qhole weekend and there was nothing solved. She wouldnt answer the phone but would respond to texts. The first night we asked for more linen she wanted to know the sleeping arrangements, which didnt matter we still didn't have enough linen.
She assured us that she would have the linen delivered the next morning. The next morning, NO LINEN!!! She finally responded about the linen at 6:45 P.M. from the prior conversation( the night before) saying there was a misunderstanding with the housekeeping, they thought the linen was for the next people to come stay after we checked out, which was another WHOLE day away.
After going back and forth with her the WHOLE weeked about linen we gave up and made do with what we had. It was 5 of us, there were 3 rooms and pull out sofa(no linen for) the bunk beds had just a thin top sheet, the 2 queen beds had a top sheet and thin comforter.
Lets not get started about the elevator situation.. OMG!!! it was HORRIBLE!!! Waiting 15-30 minutes for an elevator is insane, I understand thats a vacation resort and there would be a lot of people, it got so bad there had to be an attedant on the elevator.
I will not book another condo in that resort
Shenna O.
Stayed 2 nights in May 2024