Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The worst Cape Cod vacation rental experience we have ever had. And we have been renting down the Cape every summer for decades.We rented this last minute through Oceanview Realty. When we arrived on Saturday, the house was filled with dirt, cobwebs, slugs and SPIDERS absolutely everywhere. We were so surprised as this was during Covid & everything was supposed to be spotless & sanitized. We tried to clean as much as we could that night so we could try to sleep. My daughter had to sleep on the living room floor because spiders in the loft rafters fell on her bed. We contacted the realtor telling them we needed to leave that day Sunday. My husband wanted to leave immediately, but I wanted to try to make it work, so the realtor sent cleaners to vacuum that day. With our help, the cleaners vacuumed & cleaned up spiders, eggs, cobwebs, & slugs all day. That night, spiders were still falling out of the rafters onto my daughter so she spent another night on the lr floor. We called the realtor the next day & said we needed a new rental house. They couldn't find us one, so we were forced to vacate. According to them, they were going to send a pest control service that Monday, but we did not see any. Regardless the house was uninhabitable. We lost over $300 in groceries & more importantly our vacation. We immediately asked for a refund. I documented the entire experience in an imovie & sent to the realtor. Thru numerous emails, they told us the owner did not want to refund us all of our money. We tried to get our refund through our Citibank. Ive been a customer for over almost 30 yrs & they didn't help either. $4700 for a spider infested disgusting house. This realtor did not try to help us at all and the owner should be ashamed of themselves for having us stay in such a filthy spider infested house & not refund us. My adult kids were like "This was the worst vacation we have ever had". STAY FAR AWAY from this property and this realtor.