6/10 Okay
Ann H.
26 October 2024
Great space, a few hiccups
This house provided a great space and home base for three couples, with spacious bedrooms, 3.5 baths, excellent kitchen, dining & living area, additional den, laundry, and lovely outdoor space with lots of amenities, including pizza oven, pool etc. Sitting atop a hill, it offered great views and ease of proximity to San Damiano, Alba and other nearby towns. I would give the property a 5; however, we encountered mechanical issues with the boiler that was the source of hot water and heat. Our host, Kaya, had let us know before we departed the US that the boiler was malfunctioning and she was working diligently to get a plumber to resolve it. When we arrived, she said he had corrected it but within two days, it failed. Kaya was very attentive to the situation and guided us through a work around. But the uncertainty of hot water added some stress to our stay. The boiler continued to be erratic. Kaya could only do so much and finally called the plumber. The system seemed to work the final night of our stay. (We could also not get the hot tub to heat the water.) In hindsight, we should have done a thorough walk-through with Kaya to ensure all the equipment was functioning and also how the boiler system work. (One wall radiator never came on.) Bottom line: it's a really nice, large comfortable country home in a great location with many accoutrements. I am confident the mechanical issues will be resolved before the next renters arrive.
Ann H.
Stayed 9 nights in Oct 2024