6/10 Okay
Beverly C.
8 April 2024
Liked: Check-in, location
Disliked: Cleanliness, communication
Could’ve Been Great
First, the reasons this stay didn’t live up to its potential. Shortly after arriving on Friday evening, we discovered a slew of ants in the primary bedroom’s bathroom (located on the 2nd floor). There were also provision gaps, for example, there were four washcloths for five people, soap dispensers were almost empty (bought some the next day), no backup paper towels, no Kleenex, one backup toilet roll per bathroom.
The morning after arriving, I left a voice mail message for the property manager alerting them to the ant situation and requesting supplies that were missing. That call was made Saturday morning. We are back home on Monday, it is late afternoon. I have not received any reply from the property manager!
Not only was there no response, after a day’s outing on Saturday, we came back to find hundreds of ants on kitchen (1st floor) surfaces (I have photos). And they had managed to find their way into two pastry boxes; of course the boxes had to be tossed which was $ down the drain. We found ant killer under kitchen sink and spent a good deal of time spraying the ants and cleaning up meticulously (NOT FUN).
On the plus side, the location was good and the house is very nicely decorated. The third floor offers outdoor space which would be lovely during nice weather. The main bedroom is spacious but the other two bedrooms are not. Once the ant and supplies issues are addressed, this would be a very lovely place to stay.
Beverly C.
Stayed 3 nights in Apr 2024
