Disappointing Stay – Room 1211AUnfortunately, my stay was not what I expected, and there were several issues that made the experience disappointing.The furniture in Room 1211A was very dated and not particularly appealing. The bed was also old and noticeably sunken in the middle, which made it uncomfortable to sleep on and definitely needs to be replaced.As travelers arriving late, we expected the basic necessities to be available in the room. However, there were no cleaning supplies, no iron, and no preferred tableware/utensils available. We had to wait until the following morning to get the items we needed, and they were not provided until around 10:00 AM, which was far too late and inconvenient.Another major issue was the laundry facility. For the entire building, there were only two washers and two dryers. This is completely inadequate for a property with multiple guests, especially when many people are checking out or preparing to leave around the same time. The limited laundry facilities created unnecessary delays and inconvenience.Overall, the room and amenities did not meet the level of comfort and convenience I expected. The dated furniture, uncomfortable old mattress, lack of basic items upon arrival, and inadequate laundry facilities significantly affected our stay. Management should seriously consider replacing the outdated beds and furniture, ensuring essential items are available before guests arrive, and providing adequate laundry facilities