Verified review
4/10 Poor
Tressi D.
29 November 2024
Liked: Check-in, communication, location
Disliked: Listing accuracy
Just okay...
The apartment served it's purpose for our short stay in Vienna, particularly since we booked this trip last minute, however, it felt a little dated and in need of some attention. The check-in process was simple and the instructions were clear particularly since there is no on-site management. However, there were no instructions (or welcome booklet) explaining heating, tv, or other appliances. The dishwasher cabinet door was partially falling off, there was no hot water for the shower, and the shower did not drain causing water to flow into the bathroom floor (which had clearly happened in the past due to water damage on the cabinet door). I will note that management was responsive via email when these issues were raised, but we shouldn't have had them in the first place. Additionally, the u-bahn station near this apartment was closed (for major construction), which caused us to have to walk further to get to public transportation. Previous reviews have mentioned how hard the beds were and I overlooked this when booking because we've found that typically European beds are more firm, however, these were on another level of hardness and were extremely uncomfortable.
Stayed 4 nights in Nov 2024