The Bay Breeze Beauty

Hi Mina, thank you for your feedback. We’re glad you found the check-in easy, the home clean, the kitchen well-stocked, and the location great. We’ve repaired the broken sofa leg you mentioned. Regarding seating, the home listing photos show only island stools, so there are no additional dining chairs. We appreciate your input, and we hope to have the opportunity to host you again in the future.

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.

Thank you for your feedback. We sincerely apologize that your stay did not meet expectations. After being made aware of the concerns, we did send a housekeeper to the home during your stay to address the cleanliness issues. The yard was also mowed the following day as scheduled; however, there had been significant rain in the area, which caused a delay in service. We also offered a late checkout to help make up for the inconvenience, though we understand this was declined. We appreciate you bringing these items to our attention, as it allows us to continue improving the experience for future guests. Again, we’re sorry for the inconvenience during your stay.

Cody, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your feedback to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!