Apartment 'A3 209 Appart Au Pied Des Pistes' with Mountain View and Balcony

Hello Jeroen, Thank you for your feedback and for highlighting the convenient location and spaciousness of the apartment. We’re truly sorry to hear that certain aspects of your stay did not meet your expectations. Regarding the Wi-Fi, we would like to clarify that the listing specifies that Wi-Fi is not available in this apartment. For added convenience, a portable router is offered at the reception, although the host is not responsible for its opening hours, which are managed independently. We’re also sorry to hear about your concerns with the cleanliness. The property is professionally cleaned before each check-in. Please know that we would have gladly arranged for the cleaning team to return if we had been informed during your stay. As for the noise on your last night, we were not made aware of any disturbances during that period. However, we sincerely apologize if this affected the quality of your rest and your departure experience. Your feedback is very important to us, as it helps us improve and provide a better stay for future guests. Thank you again, and we hope to have the opportunity to provide a better stay in the future. Your Holidu Team