2/10 Terrible
Katherine G., Danville
18 January 2022
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Horrible Property owners
The wife Daisy spoke only of hoe important her job is with Wells Fargo. She was ok the first day but then it got bazaar. She claimed to only sleep 2 hours a day. I paid for 70 days to VRBO, there was to be a woman named Sara who was the property manager. I never spoke to her. There was trouble in the unit. For 2 weeks I had to open the toilet lid to get the water to flush. There were rats, a dishwasher that did not work. The dishwasher had filthy water in it that had been there for over a year. She wanted the door left open a little. And would provide me with a heavy blanket to keep the smell out. I said this is not acceptable. But she never did a thing about! Bacteria festering in there. VRBO made a mistake by sending me a check back for the place. 2 weeks after I arrived. I was charged for 2 places in Orinda. The first place was to cancelled only. I told her about this problem and she said no worries she had already been paid. The next week she was mad because VRBO took the money out of her account. I told her about this issue. I said when I get the check I will send money to VRBO. The day I received the money in my checking account. I was to send to Vrbo. However so got a call from my sister saying my stepmother was dying. And I needed to leave then. Daisy said “You don’t leave until you write me a check”! I went to her home and was in tears, I said O am to send to VRBO. She said no write into my husband. I asked her how much? She said the same as VRBO.. I said that’s not right! VRBO pays taxes to the City of Orinda. And yoi only get 40%. I said I am deducting got the leaking water from the dishwasher that recked my new sleepers. She said no! I said I am not arguing with you anymore. She looked at me and said”I don’t care about your dying Stepmother”! I said you are a cruel woman and she turned around and walked away.
That was December 4th. I left January 11th. I told her she owed me money, but she said there was no contract between us! To make a long story short. I was not out by 11. She was mad. I did leave by 3. But I had to call the police because she was very threatening. Be careful they have 14 properties in Orinda. Beware of people who work for a shady bank. I have learned my lesson and will never stay at a Vrbo again
Katherine G.
Stayed 70 nights in Nov 2021
