The apartment was wonderfully situated and quite cozy. The loft area is a bit tight for anyone but children, yet we did not require those accommodations and were not affected by the low ceilings and close quarters. Everything else was great, especially the craftsmanship and the availability of information on Verona that our host provided. That the apartment was so close to sightseeing, shopping, and eating was wonderful! Our most incredible experience was the kindness our host exhibited when I left a bottle of medication behind. After notifying me by text I suggested he send the medications by FedEx to my next location in Venice at my expense. Instead he offered to hop a train to Venice as he had already planned a trip for an event, and he hand-delivered my medications with a smile and well-wishes. He did so even when he discovered he event he was to attend was postponed for that day! Bravo!