4/10 Poor
Kailin C.
30 November 2023
Liked: Communication, location
Disliked: Listing accuracy
Good Location Unit Needs Improvement
My boyfriend & I came down for a Heat game from Alaska. We like to use Vrbo for a more personalized experience that feels more local. When we arrived the instructions regarding the elevator were a bit confusing, so we took the stairs as instructed. After flying all night we weren’t fans of dragging large luggage up 3 flights of narrow stairs. This is an older building with no A/C outside of the unit as well. The unit itself felt like a bit of a catfish, clean but run down. It didn’t bother us much since we were always out of the room due to the good location, very walkable area. The main complaint was during a rain storm with flash flood warnings during our stay. We realized there was water leaking in from a nice sized crack in the ceiling above one AC unit. Literal pieces of drywall starting to fall the more wet it got. We were concerned of water that was wetting cords & electrical outlets. I let Lee know of our concerns & at first he wanted us to just use additional towels (which I was not impressed with) but ended up making it right by offering us a unit across the street. We did have to move at 11pm in a downpour but it was much better then sleeping in a leaking room with no AC (we had to unplug for fire safety). I would recommend the unit in the Bennett over the Hudson any day & personally wouldn’t stay there again. To each their own though just an honest review!
Kailin C.
Stayed 6 nights in Nov 2023
