2/10 Terrible
Asiah M.
7 August 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
Worst Nightmare, Stay Away
Tattered, worn sofa not fit to sit on. Leaking refrigerator. Broken lock on sliding glass door. Dirty walls in need of paint. Holes in the pool screen and woods behind.Big, nice home - poorly maintained and not cleaned well. Not an accurate reflection of the pictures! On check-in day, host sent a message warning of minor repairs, updates needed. If I'd received the message during the grace period, I would have canceled.Upon entry, I contacted Vrbo immediately and asked to move to another home. Our day at Disney was the next day, so we had no choice but to stay in a house none of us felt comfortable staying in OR cancel Disney. Sheets in upstairs master were old, mattress was worn out, towel rack came out of the wall!Upstairs movie room was nice, but we could never use it b/c it wasn't working properly - no instructions, Roku in a iocked glass case. Repeated attempts to get the host to rectify issues and repeated calls to Vrbo (hours spent on the phone) left us frustrated and disgusted given the money spent and anticipation we had for our vacation. Day 3, a man with masking tape came to tape the pool screen. The leaking fridge was never fixed. He wanted us to allow the repairman to enter the home while we were out - with our dog and personal belongings inside??? Host told me to watch tv in the living room when I complained about the the movie room. We checked out early and moved to another home- much better experience. This host should not be allowed to rent!
Asiah M.
Stayed 7 nights in Jul 2025
