6/10 Okay
Trudy B.
28 February 2025
Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Somewhat disappointing
The peninsula complex is large and well maintained. Unfortunately while we were there there was an algae that polluted the ocean so we could only swim in the large pool. When we arrived we were told the condo we reserved nine months ago was no longer available and were given another much higher up. We were also told we might be able to have the original place the next day or the day after which was unsettling as we did not know whether to unpack. We were very upset for several reasons. We were confirmed in the original condo the day before arrival and were not told of the change until we checked in that night. My husband has a fear of heights which is why we booked a lower floor. The people currently in the place we reserved had already been there 13 days and were not leaving for another few days. The host had to have known this well before we arrived yet did not advise us nor suggest a different place prior to arrival. This was the first and last time we spoke to the property manager. The place itself was very large, clean and comfortable. In one of the bathrooms the wall board in the ceiling above the shower was peeling badly and the rain shower itself sprayed over the top of the shower enclosure on to and over the toilet, over the toilet roll and in to the sink. The stoppers in two of the four sinks closed and could not be re-opened so we did not try the other sinks. We had just finished Reno’s in our own place so did not want workmen while vacationing.
Trudy B.
Stayed 12 nights in Feb 2025
