This condo was great, especially for the price, and we would definitely book it again. First of all, KBM is very easy to work with and very accommodating. They always answer the phone which is rare these days. When asked, they upgraded our free car to a luxury SUV easily for a small fee.
Our only negative was when we arrived at noon we called and asked that they let us know if the room was ready early. Well, the room wasn’t ready and we sat outside the door of the condo for over an hour. At 4:25 we finally asked the cleaning crew if we could just sit on the sofa and wait in the AC because we were so exhausted from travel and hot. They were reluctant but let us.
The condo was very comfortable and has a nice view. The location is great! You can easily walk down to your car or the beach within a minute or two. The balcony has boogie boards and beach chairs that we used so you don’t have to rent. I do wish the bedroom windows opened so we could have slept hearing the ocean waves. This complex is great! Restaurant is good, gym is good, not just a room with a treadmill, and shops are cute. The grounds are beautiful. The food trucks are a 5 minute walk and the grocery store is across the street. The beach in front of the resort are really nice to just float and hang out. You won’t be disappointed with Kaanapali Shores.