8/10 Good
Kalvin K.
28 April 2024
Liked: Cleanliness, location
Disliked: Check-in, listing accuracy
Pelican Cottage
Pelican cottage was quaint and suited our needs
Pelican Beach / Leeward beach were walking distance .
We did not receive the arrival itinerary when we arrived in Turks in Caicos other than the address of 7 Caravel Ave
This address is incorrect as our taxi driver drove us around for over 1/2 hour trying to find this address
The address is actually 7B Leeward Green Court which is just off Caravel Ave
We reached out the the rental agency for Pelican Cottage and there were no responses ????
The taxi driver could keep driving us around so we asked him to take us to Grace Way Gourmet where we tried to get some assistance from the locals.
Finally the rental agency reached out to us and came and picked us up and brought us to Pelican Cottage.
They offered 1 free day car rental which was a nice gesture and we used the rental car for 2 days.
We were very frustrated with the lack of communication at the beginning which puts the start of a vacation on a negative note.
Both VRBO and the owner need to fix the address that is being used for Pelican Cottage
Kalvin K.
Stayed 8 nights in Apr 2024