2/10 Terrible
Jack B.
15 March 2023
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Tried to purchase my silence at 10:11am on 03/15
My family and I arrived around 8pm on Friday, 03/10/23. Upon arrival I did a full inspection of the property which included checking all beds for cleanliness. I am a licensed pest technician in the great state of Texas so I pay very close attention to the beds for bed bugs. The bed that is on the right of the upstairs was littered with bed bug feces. Both the mattress and box spring encasement a were covered in the feces. This is the fecal matter form the blood of humans that the bed bug leaves behind. At 11:01pm I texted the number that came with the email. It was late so I did not expect a response. No one had responded on Saturday so at 4:33pm I sent an email with pictures to the manager. Today is Wednesday 03/15/23 and just a moment ago at 10:11am someone responded. The lady on the phone LITERALLY tried to purchase my silence and asked that I not mention this in a review if she gave me the cleaning fee back! Literally tried to bribe me! First, this company has no issues with you lying in the feces of bed bugs, which is the blood of others left behind. Second, there is also a camera above the front door that sees you and since it is a “Ring” can hear you every time you walk out or up. I call that an “Invasion of Privacy” and is VERY DISTURBING! I would encourage each person who reads this to pass on any property operated by “Creative Escapes”. The cabin was very cute and the location is fantastic, it’s ashamed that it isn’t managed properly.
Jack B.
Stayed 3 nights in Mar 2023
