4/10 Poor
Erik O.
20 April 2024
Liked: Location
Disliked: Cleanliness, check-in
Unit not cleaned - property manager unprofessional
The original unit was not cleaned. I reached out to the property manager around 3:45 because we were having lunch about an hour away and she admonished me for requesting check-in instructions. I apologized and said I would wait for the email. I then received a phone call from her apologizing because the unit hadn’t been cleaned. She then gave me access to another unit in the building which would have been fine but that unit was filthy as well. She then gave us access to a linen closet but there were no clean sheets available for ANY of the beds. We did receive a 50% refund which I appreciate but this host shared a litany of personal struggles which were inappropriate to share with a total stranger. The place we ended up staying in was nice but I didn’t appreciate having to go to the 2nd floor laundromat to wash sheets after a long day of travel on my vacation. This host needs to get her personal life together and share less and do a better job managing the details of the properties that she is overseeing.
Erik O.
Stayed 1 night in Mar 2024