Best Front Row Lakefront Stay Hot Tub LLV619

Thank you so much for your feedback of Lakeland Village #619 in beautiful South Lake Tahoe! We hope we can host you again in the future!

Jan, thank you for your review and we’re so glad to hear you loved your stay at our home. We’re sorry to hear you were having trouble with the bathtub valve, we’ve solved this issue. For any future stays with us, please give us a call and we will help troubleshoot any issues you have. Thank you for staying with us Jan and we hope you enjoyed your time in beautiful South Lake Tahoe!

Thank you for your thoughtful review and for highlighting both what you enjoyed and where we could improve at Lakeland Village #619. We’re glad check-in was smooth and that you were able to enjoy the stunning sunsets and easy beach access!  We truly appreciate your constructive feedback on the dinnerware, bathroom fan, and deck area. Thanks to your notes, our field team has already made repairs and updates to improve these areas for future guests. For future guests to note, our Guest Relations team can be contacted 7 days a week between 9am-6pm by phone, text, or email, with 24/7 after-hours support. It’s feedback like yours that helps us continually elevate the Tahoe guest experience.  We’d be thrilled to welcome you back for your next Tahoe adventure!

Doug, thank you for your review! We’re glad you loved the location. We appreciate your feedback as well. This home does not have air conditioning which is good information for future guests to note. The weather at Lake Tahoe during the summer is great. Cool evenings and warm days are the norm. To keep the house cool, we recommend opening windows during the evening and keeping all doors, windows and blinds shut during the day to maintain the cooler temperatures. We also provide portable fans in every bedroom. We maintain a very high standard of cleanliness and apologize that you came across some items that were not to your satisfaction. For any future stays please let us know if you are having any issues and we will help out right away. Thank you for staying with us Doug and we hope you enjoyed your time in beautiful South Lake Tahoe!

Hello Kim! Thank you so much for taking the time to share your experience! We're thrilled to hear that your group had a great stay and were able to enjoy so many of the amazing features the condo and surrounding area have to offer - it sounds like you had a truly memorable trip! We do want to sincerely apologize for the condition of the pocket door in the master bathroom. That’s not up to our usual standards, and we appreciate you pointing it out. We've already shared your feedback with our housekeeping team so we can make sure it’s addressed promptly for future guests. For future reference, if anything ever feels less than perfect during your stay, we always encourage guests to reach out—we’re here to help and want to make your visit as comfortable as possible. We’re so glad the rest of your stay was enjoyable and that you’d recommend the condo. We’d love to welcome you all back the next time you're in Lake Tahoe!

Thank you so much for sharing your experience with us! We are pleased to hear you enjoyed the size of the home and its location! We are also happy to hear that our team was responsive and quick to answer any questions you had during your stay. We appreciate you letting us know that some items need attention. We have passed on the information about the TVs and bathrooms to the homeowners for review. Mattresses are tricky because what may be comfortable to one person might be uncomfortable to the next. However, we have shared your review with the owners for their consideration and have inspected all mattresses to make sure no replacements are needed. Our team is standing by daily from 9am-6pm PT to help with any questions you may have! We hope to welcome you back to beautiful South Lake Tahoe soon!

Debbie, thank you for your feedback. This one-of-a-kind home, right on the lake, is an amazing place for a family vacation, and we are glad you enjoyed it. We maintain a very high standard of cleanliness and apologize that you came across some items that were not to your satisfaction. We have notified our cleaning staff to make sure this does not happen again for future stays. As we advised when booking the home, this fireplace was temporarily out of order due to parts on backorder. We do apologize for the inconvenience and for future guests to note, the fireplace is now fixed. We’re sorry to hear the water filter expired and needed changing during your stay. For future guests, please give us a call if you are having any issues with the home and we will help right away. Thank you for staying with us, Debbie. We hope you and the family enjoyed your time in beautiful South Lake Tahoe.