Patio + Water View: Lakefront Chandler Escape!

Thank you very much, we appreciate it.

From the owner: "Hi Mark, thank you for your feedback—we’re glad you enjoyed the property and neighborhood, though we’re sorry certain aspects of your stay didn’t meet your expectations. The home was thoroughly cleaned before your arrival, with fresh linens and towels provided, and when additional items were needed, the property manager promptly delivered them.While we strive to maintain high cleanliness standards, pet-friendly homes can sometimes present challenges in removing all pet hair in one cleaning. We also wish any concerns had been brought to our attention earlier so we could have addressed them during your stay. Your comments on the amenities are appreciated, and we’ll keep them in mind for future improvements.Thank you again for your review."

Hi Michael, we're glad you appreciated the location but we're sorry to hear some aspects didn’t meet your expectations. We followed up with the homeowner after reading your feedback, and we wanted to share the following:– Our cleaning team took photos of the floors immediately after preparing the home to confirm they were clean for your stay. We’ve stocked a closet with a variety of towels and washcloths, many of which are brand new. If any appeared stained, you’re always welcome to swap them out for a fresh set from the selection available.– A new smart TV has been ordered and will be installed as soon as there’s a window between guest bookings.– The furnishings are accurately shown in our professional listing photos, giving guests a clear idea of what to expect.The homeowner takes great pride in creating a welcoming environment for guests. Thank you for your feedback, and we’ll continue working to ensure a positive experience for all future visitors.